Privacy Policy

1. Scope of the policy

This Privacy Policy provides general information about how personal data is handled when you visit the EveryCafe website, contact EveryCafe, or interact with digital services on the website. If separate privacy notices are provided for a specific product or agreement, those specific notices also apply to the relevant processing.

2. Categories of data that may be collected

• Contact information: first name, last name, email address, and information you share during communications.
• Support and request information: support conversations, message content, the subject of the request, and records relating to the resolution process.
• Technical and usage data: IP address, browser and device information, pages visited, session information, and traffic information.
• Service usage information: transaction records concerning the EveryCafe product or features you use that may be necessary to provide the service.

3. Purposes of using data

• To provide EveryCafe products and services, respond to requests, and provide technical support.
• To protect the security, performance, and usability of the website and services.
• To improve products and content by measuring visit and usage trends.
• To fulfill legal obligations and ensure the establishment, exercise, or protection of rights.
• To conduct consent-based communication or marketing processes where required by applicable legislation.

4. Cookies, analytics, and support tools

The EveryCafe website may use third-party tools such as Google Analytics to measure visits and analyze performance, and Tawk.to for online support and communication. These tools may process technical data relating to devices, browsers, IP addresses, and website usage, and may use their own cookies or similar technologies.

You can restrict or delete cookies through your browser settings. Consent mechanisms required for non-essential technologies are managed in accordance with applicable legislation.

5. Sharing data and transfers abroad

Personal data may be shared with service providers, business partners, or legally authorized institutions to the extent necessary to provide services such as hosting, security, analytics, communication, and technical support. If the infrastructure and third-party tools used are located abroad, data may be transferred abroad in accordance with the conditions under applicable data protection legislation.

6. Retention and security

Personal data is retained for as long as necessary for the purpose of processing, taking into account the retention periods prescribed by applicable legislation. Reasonable technical and administrative security measures are implemented to reduce the risk of unauthorized access, loss, misuse, or alteration.

7. Your rights

Depending on your country and applicable legislation, you may have rights such as accessing your personal data, requesting its correction or deletion, objecting to processing, restricting processing activities, or withdrawing your consent. For data subjects in Türkiye, rights under Türkiye’s Personal Data Protection Law No. 6698 (KVKK) are also explained on the KVKK Clarification Notice page.

8. Changes to the policy

This policy may be updated when the technologies, services, or legislation in use change. The current version and the date of the latest update are published on this page.